The Ellipsis Quality Mark® is the standard we want affiliates to aim for and achieve. This is through the implementation of the Affiliate System with accountability and commitment to excellence.

As well as access to the full Affiliate System, this offering involves submitting some extra documentation, signing up to the Ellipsis Charter and committing long term to continual improvement and maintenance through being part of the scheme.

This will include covering the system in monthlyzoom calls in bite-size chunks to introduce accountability to the implementation. These calls will be recorded and uploaded in a dedicated Facebook Group for future reference and for those who can't attend in person (although this is highly encouraged as it allows for questions). A series of quizzes will follow to ensure the information has been digested and understood.

The format is as follows:

1) Sign the Ellipsis Quality Mark Charter to confirm commitment to the process.

2) Upload the documents outlined in the Charter for assessment.

3) Complete an online course outlining the Affiliate System and explaining what each part means and why, and how it protects you as a business.

4) Complete all 9 Gap Analysis documents

5) Implement any and all templates highlighted as recommended through the Gap Analysis process.

6) Complete all actions highlighted during an initial audit process.

An assessment will take place once the 6 steps are completed, and either the Quality Mark will be achieved, or actions will be outlined for improvement. Successful gyms will be issued a certificate and window sticker for you to display in-house. To retain the Mark, gyms are subject to an annual spot check. Gyms that pass the check, keep the Mark. Gyms who have achieved the Mark will be listed at the bottom of this page.

Successful gyms are also eligible to use Ellipsis as a mediation/escalation service for complaints, if necessary, to help resolve issues that may arise.

We also have an incident/near miss reportingsystem, specifically for Ellipsis Quality Mark® gyms, to allow us to see trends in the problems our gyms are facing and provide extra support and documentation in these areas. This can be accessed through our Linktree in Instagram, or directly here.

The cost for this service is £150 & VAT per month. Once the Quality Mark has been achieved however, the monthly subscription cost will decrease to the maintenance rate of £90 & VAT.